Billing

• Rides are billed to the customer's corporate account number or credit card. we accepts the following cards:
          American Express, Discover Card,  MasterCard, Visa.
  
• A 20% service fee based on the fare, stop time and wait time, will be itemized on the invoice statement. On holidays, the 20% will be based on the 25% holiday surcharge.
• The following out-of-pocket charges will be itemized on the invoice statement: Two-way tolls, Parking fees, Airport fees.
• Other out-of-pocket charges may include cell phone usage.
• Applicable taxes will be charged as required.
• All rates are subject to change without notice.
• All rates are calculated in the local currency and billed in US dollars at the prevailing exchange rate.
• There is a $20.00 surcharge for service scheduled between midnight and 6:00 am. 

Hourly Rates

• Sedan rates of travel in which a point-to-point rate does not exist will be billed at $55.00 per hour, 1.5 hour minimum, billed from the time the driver leaves our facility until the time he returns.
• Fractions of an hour are charged at a half-hour rate.

Wait Time

• A twenty (20) minute grace period is allowed following the reported domestic flight arrival time.
• A forty (30) minute grace period is allowed following the reported international flight arrival time.
• A five (5) minute grace period is granted for all other pick-ups.
• Waiting time will be charged at $7.00 per five (5) minute increments once the grace period has elapsed.
• our drivers monitor all commercial flights and billing begins at the adjusted time of arrival.
• Train schedules cannot be monitored therefore billing begins at the scheduled pick-up time.

Stops

• Stops en route are charged at $7.00 per five (5) minute increments.
• Stops off route revert to the hourly rates as noted above.

Cancellation and No Show Fees

• Cancellation within one hour will result in a full charge equal to the cost of the trip plus the 20% service fee.
• A no show fee equal to the trip cost plus 18% service fee plus applicable wait time fee will be charged when the passenger fails to show at the designated location. If you cannot locate your sedan, call us to avoid a no show fee.

Holidays

• A 25% holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on the following holidays:
          New Year's Day, President's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day.
  
• Holiday surcharges apply to additional holidays in locations outside of the United States.

Events Services

• Call 617-666-6600 ~ 888-441-4499  for specialized Event Services and customer rates.
• Billing begins when the personnel and/or vehicle leaves our facility for its scheduled pick-up and ends upon its return.
• A thirty (30) minute minimum base terminal fee is charged each way.